Refund policy

Furniture
All custom-made furniture is final sale and cannot be returned or refunded. Since each piece is made to order, we encourage you to carefully review your selection before completing your purchase. However, if there are any defects or damages upon delivery, please contact us immediately, and we will work with you to resolve the issue.

Interior Design Accessories
Accessories can be returned within 30 days of delivery, provided they are unused, in their original packaging, and in resellable condition.

For any inquiries, reach out to our customer service team at info@ivygun.com